Top 10 Alternatives to Contlo for WhatsApp Marketing IN 2024

Navigating the landscape of WhatsApp marketing platforms can be daunting, especially with numerous options like Interakt, WATI, and others. WhatsApp’s superior engagement capabilities make it a powerful tool for businesses, particularly in emerging markets like India. To help you make an informed decision, we’ve compiled a list of the top 10 alternatives to Contlo for WhatsApp marketing.

ShopAgain

Introducing our top pick: ShopAgain. As an all-in-one marketing and support automation platform, ShopAgain stands out by integrating Email, SMS, WhatsApp marketing, AI-driven cross-sell recommendations, and advanced features such as WhatsApp & Instagram flows, AI chatbots, and mobile apps for iOS and Android. Unlike other point solutions, ShopAgain consolidates all essential features in one place, making it an official Meta partner for WhatsApp. Starting at only $19 for WhatsApp & SMS and $0 for emails, ShopAgain offers market-leading pricing. Its built-in advanced customer support solution makes it a favorite among several Shark Tank DTC brands.

DelightChat

DelightChat is known for its omnichannel support.

Key Features of DelightChat

1. Shared Team Inbox
   • A cloud-based shared team inbox allows multiple team members to manage conversations seamlessly from one place.
2. WhatsApp Marketing Features
   • Includes unlimited broadcast and bulk messaging, dynamic catalog sharing, and automated cart recovery campaigns.
3. Mobile Optimization
   • Robust mobile experience enabling you to manage your business from your smartphone.
4. AI-Based Image Recognition
   • Simplifies the ordering process by allowing customers to add products to their cart via WhatsApp photos.
5. Shopify Integration
   • Dedicated plugin helps Shopify stores manage support, create orders, and set up marketing communication quickly.

Pros of DelightChat

• Omnichannel support for WhatsApp, Facebook, Instagram, Email, and Live Chat.
• Easy integration with Shopify for streamlined ecommerce management.
• AI-based image recognition technology for simplified customer ordering.

Cons of DelightChat

• Lacks an advanced chatbot flow builder, limiting customization.
• Basic marketing features; lacks advanced capabilities like re-targeting campaigns and subscriber growth.
• Missing D2C-specific features such as WhatsApp shop, UTM-based tracking, and pre-approved WhatsApp message templates.

Pricing of DelightChat

• Base plan starts at Rs 2250 for 2500 contacts.
• Growth plan costs Rs 19530 for 30000 unique contacts.
• Limited support tickets with each plan; extra charges apply for exceeding the limit.

Gallabox

Gallabox is a mobile-friendly WhatsApp Business API tool designed to help businesses increase lead generation and sales using WhatsApp.

Key Features of Gallabox

1. WhatsApp Chatbot Flow Builder
   • User-friendly flow builder for customizing your WhatsApp chatbot in real-time.
2. Multi-channel Support Inbox
   • Seamlessly support customers across various channels from a single support inbox.
3. Auto Upsell & Cross-sell Campaigns
   • Automated campaigns integrated with your Shopify store.
4. Photo Review Collection
   • Automates collecting reviews via WhatsApp.
5. Abandoned Cart Recovery Campaigns
   • Set up automated cart recovery messages on WhatsApp.

Pros of Gallabox

• Mobile-friendly design.
• Premium WhatsApp API features.
• Cloud-based shared team inbox.
• Unlimited broadcast and bulk messaging.
• Dynamic catalog sharing.
• Chatbot and commerce Bot included.
• Tailored for D2C brands with Shopify integration.

Cons of Gallabox

• Limited advanced functionalities compared to other shared inbox tools.
• Per conversation charge may lead to increased costs for high-volume interactions.
• No free version available.

Pricing of Gallabox

• Growth plan: Rs 2000/month for 5 agents.
• Pro plan: Rs 6500/month with 10 agent access.
• Additional charge of Rs 1500/month for each extra agent.
• $34.99/month plus per conversation charge for managing multiple WhatsApp business numbers.
• 14-Day Free Trial and Free Demo available.

WATI

Wati is a leading WhatsApp Business API solution provider designed to help businesses streamline customer interactions, enhance engagement, and drive sales through WhatsApp.

Key Features of Wati

1. No-Code Chatbot Builder
   • Allows businesses to automate customer responses and create conversation flows without any coding skills.
2. Shared Inbox Tool
   • Facilitates efficient customer support by enabling multiple agents to manage conversations from a single inbox.
3. Real-Time Customer Engagement
   • Enables businesses to engage with clients in real-time, enhancing customer satisfaction and driving sales.

Pros of Wati

• User-friendly interface.
• Diverse range of features.
• Seamless integration with existing systems.

Cons of Wati

• Limited customization options.
• Pricing structure may not be transparent.
• Slow customer support.

Pricing of Wati

• Standard Plan: Rs 2900/month, includes a basic Chatbot builder.
• Professional Plan: Rs 5800/month, includes an advanced Chatbot builder.
• Additional charges for BICs & UICs.

Wati offers a 7-day free trial, although it is limited to sandbox testing and does not allow sending messages to contacts.

AiSensy

AiSensy is a no-code WhatsApp Marketing platform based on the official WhatsApp Business API, designed to help businesses scale their operations and engage with thousands of WhatsApp users efficiently.

Key Features of AiSensy

1. WhatsApp Chatbot Flow Builder
   • Customize your WhatsApp chatbot in real-time.
2. Multi-Channel Support Inbox
   • Efficiently support customers across various channels.
3. Auto Upsell & Cross-Sell Campaigns
   • Automated campaigns with seamless Shopify integration.
4. Photo Review Collection
   • Automate the process of collecting reviews via WhatsApp.
5. Abandoned Cart Recovery Campaigns
   • Equip automated cart recovery messages on WhatsApp.

Pros of AiSensy

• Advanced behavior-based segmentation.
• Unlimited drip campaign journeys.
• Dedicated WhatsApp groups for quick support.

Cons of AiSensy

• UI could be better.
• Limited to WhatsApp without broader multi-channel support.
• Pricing can be high for small businesses.

Pricing of AiSensy

• $25/month billed yearly for 1 WhatsApp number and 5 team members.
• Enterprise plan pricing depends on the features required per client.

QuickReply.ai

QuickReply.ai is a robust WhatsApp marketing tool designed for ecommerce brands, offering personalized interactions and advanced features to convert visitors into loyal customers.

Key Features of QuickReply.ai

1. D2C Centric Personalization
   • Offers personalized marketing strategies tailored to resonate with your target audience.
2. Deep Shopify Integration
   • Enables page-level recovery messaging and segmentation.
3. Behavior-based Segmentation
   • Segments customers based on purchasing behavior and engagement levels.
4. Advanced Features at Affordable Prices
   • Allows creation of unlimited drip campaigns and workflows.
5. Unified Inbox
   • Streamlines campaign management by consolidating all communications.
6. Advanced Chatbots
   • Smart chatbot builder to handle customer queries.
7. Revenue Attribution
   • Provides insights into marketing spend and Return on Ad Spend (ROAS).
8. Dead Audience Filtering
   • Saves up to 20% of marketing budget by eliminating non-engaging audiences.
9. Dedicated WhatsApp Group for Quick Support
   • Offers direct access to a support team.

Pros of QuickReply.ai

• Tailored for D2C brands with deep Shopify integration.
• Advanced segmentation for targeted messaging.
• Affordable pricing with no feature capping.

Cons of QuickReply.ai

• No free version available.
• Primarily focused on WhatsApp, lacking omnichannel support.
• Limited to ecommerce, not ideal for other industries.

Pricing of QuickReply.ai

• Starter plan begins at $35.
• Offers tiered pricing based on business size and needs.

Respond.io

Respond.io is a versatile WhatsApp marketing tool designed to streamline business conversations.

Key Features of Respond.io

1. WhatsApp Chatbot Flow Builder
   • User-friendly flow builder for real-time customization.
2. Multi-channel Support Inbox
   • Support customers across various channels.
3. Auto Upsell & Cross-sell Campaigns
   • Automated campaigns through deep integration with Shopify.
4. Photo Review Collection
   • Facilitates automated review collection via WhatsApp.
5. Abandoned Cart Recovery Campaigns
   • Automated recovery messages on WhatsApp.

Pros of Respond.io

• Comprehensive feature set for WhatsApp marketing.
• Omnichannel support for managing multiple platforms.
• Quick and easy setup for WhatsApp Business API.

Cons of Respond.io

• Some users find WATI easier to set up and administer.
• Pricing may be higher compared to some alternatives.

Pricing of Respond.io

• Starts at $20 per user per month billed annually.
• Offers a 7-day free trial.

Zoko

Zoko is a cutting-edge WhatsApp Business API tool designed to revolutionize business communications.

Key Features of Zoko

1. Shared Team Inbox
   • Cloud-based inbox for multiple agents.
2. Unlimited Broadcast and Bulk Messaging
   • Send unlimited broadcast messages efficiently.
3. Dynamic Catalog Sharing
   • Share dynamic product catalogs directly through WhatsApp.
4. Chatbot Capabilities
   • Basic keyword-based chatbots for 24/7 support.
5. Commerce Bot Functionalities
   • Assist customers with shopping.

Pros of Zoko

• Clean, easy-to-use UI optimized for on-the-go usage.
• Suitable for Ecommerce businesses with features like abandoned cart recovery.
• AI-based image recognition for seamless product ordering.

Cons of Zoko

• Lacks advanced analytics and pre-made templates for broadcasts.
• Only available for WhatsApp, no email integration.
• Manual shopping assistance required.

Pricing of Zoko

• Base plan starts at Rs 2650/month.
• Business plan costs Rs 15,845/month.
• Additional charges apply for conversations.
• Free demo available.

Interakt

Interakt is a robust WhatsApp marketing platform designed to automate business conversations.

Key Features of Interakt

1. Automated Notifications and Auto-Replies
   • Set up welcome messages, action-based triggers, and automated notifications.
2. Broadcast and Marketing Campaigns
   • Launch marketing campaigns based on events and custom attributes.
3. Shared Team Inbox
   • Use WhatsApp as a customer support channel.

Pros of Interakt

• Affordable pricing, ideal for small to medium-sized businesses.
• Offers a variety of essential features.
• 14-day free trial.

Cons of Interakt

• Limited to WhatsApp.
• Lacks pre-approved WhatsApp templates.
• No retargeting campaigns.

Pricing of Interakt

• INR 999/month or $15/month.
• Three subscription options: Starter, Growth, and Advanced.
• Additional fee of Re.1 per contact after reaching the monthly Active Contact threshold.

BiteSpeed

BiteSpeed is a WhatsApp marketing and omnichannel customer support platform designed for online businesses, particularly those using Shopify.

Key Features of BiteSpeed

1. WhatsApp Chatbot Flow Builder
   • Customize your WhatsApp chatbot in real-time.
2. Multi-Channel Support Inbox
   • Support customers across different channels.
3. Auto Upsell & Cross-Sell Campaigns
   • Automated campaigns with Shopify integration.
4. Photo Review Collection
   • Automate the collection of reviews.
5. Abandoned Cart Recovery Campaigns
   • Automate cart recovery messages.
6. Segmented WhatsApp Broadcast
   • Send personalized marketing messages.

Pros of BiteSpeed

• Mobile-friendly design.
• Premium WhatsApp API features.
• All-in-one solution for marketing and support.

Cons of BiteSpeed

• Limited to Shopify integration.
• No free version for extended use.
• Some users may find the feature set less robust compared to competitors like WATI.

Pricing of BiteSpeed

• Various pricing plans tailored to different business needs.

Conclusion

In conclusion, the realm of WhatsApp marketing platforms is vast and diverse, offering businesses a myriad of options to enhance customer engagement. From DelightChat’s seamless user experience to AiSensy’s advanced features and QuickReply.ai’s cost-effective solutions, each tool brings unique value propositions. While WATI and Interakt provide robust functionalities, alternatives like BiteSpeed and Respond.io focus on enhancing customer interactions and driving revenue growth. Gallabox and Zoko also offer compelling features tailored for D2C brands.

However, ShopAgain stands out as our top pick for WhatsApp marketing. It is an all-in-one marketing and support automation platform, offering Email, SMS, and WhatsApp marketing, along with AI-driven cross-sell recommendations and advanced features like WhatsApp & Instagram flow, AI chatbot, and mobile apps. ShopAgain’s competitive pricing, starting at only $19 for WhatsApp & SMS and $0 for emails, coupled with its advanced customer support solutions, makes it a favorite among several Shark Tank DTC brands.

Choosing the right tool is crucial for your business’s success. ShopAgain’s comprehensive feature set and affordability make it a compelling choice. What will be your choice? Let us know in the comments!

FAQ

What is WhatsApp Marketing?

WhatsApp Marketing leverages the WhatsApp messaging app to engage with customers, promote products, and drive sales. It involves sending promotional messages, updates, and offers directly to customers’ WhatsApp accounts, allowing for real-time, two-way communication, and enhanced customer interaction.

Why should businesses use WhatsApp Marketing?

WhatsApp Marketing offers unparalleled reach and engagement, with over 2 billion active users globally. It allows for direct, real-time communication, high open and response rates, and multimedia capabilities, making it an effective channel for promotions, updates, and customer support.

What features make ShopAgain the top pick for WhatsApp marketing?

ShopAgain integrates Email, SMS, WhatsApp marketing, AI-driven cross-sell recommendations, and advanced features like WhatsApp & Instagram flows, AI chatbots, and mobile apps. Its competitive pricing and comprehensive feature set make it a favorite among several Shark Tank DTC brands.

What are some alternatives to ShopAgain for WhatsApp marketing?

Noteworthy alternatives include DelightChat for omnichannel support, Gallabox for its no-code chatbot builder, Respond.io for workflow automation, AiSensy and QuickReply.ai for robust marketing features, and Zoko and Interakt for efficient bulk messaging solutions. For Shopify-specific needs, BiteSpeed is a strong option.