- 81.75% Increase in email revenue
- 73% increase in abandoned cart recovery
- 15.71% Increase in average order value
Introduction
BlackForest Industries is a leader in performance automotive parts and accessories. Despite having a loyal customer base, the company was looking for ways to increase its online sales and reduce the number of abandoned carts. They turned to ShopAgain’s email marketing automation software to improve their customer engagement and boost their sales. This case study will explore how ShopAgain helped BlackForest Industries to achieve an 81.75% increase in email revenue, a 73% increase in abandoned cart recovery, and a 15.71% increase in average order value.
Background
BlackForest Industries had a strong online presence and a significant amount of traffic to their website. However, they noticed that many customers were abandoning their carts before completing their purchases, and they had been looking for ways to improve their customer retention and average order value for quite some time. They needed a way to recover lost sales, engage with their customers more effectively, and encourage repeat purchases.
Solution
ShopAgain’s email marketing automation software provided BlackForest Industries with the tools they needed to engage with their customers and recover lost sales. With ShopAgain, BlackForest Industries was able to send targeted emails to customers who had abandoned their carts, encouraging them to complete their purchases. They also used ShopAgain to send personalized emails to customers based on their purchase history, which helped to increase customer loyalty and encourage repeat purchases.
Results
ShopAgain’s email marketing automation software delivered impressive results for BlackForest Industries, including:
- 81.75% increase in email revenue
- 73% increase in abandoned cart recovery
- 15.71% increase in average order value
- Higher customer retention rates due to personalized and relevant email campaigns
Customer Feedback
BlackForest Industries’ team was thrilled with the results of using ShopAgain’s email marketing automation software. They noted that the software was user-friendly and easy to set up. They also appreciated the personalized support they received from the ShopAgain team throughout the process. According to the team, ShopAgain’s software has been essential in driving BlackForest Industries’ growth.
Conclusion
ShopAgain’s email marketing automation software has helped BlackForest Industries increase their sales, engage with their customers, and grow their business. BlackForest Industries’ success is just one example of how ShopAgain’s software can help businesses of all sizes. Sign up today to see how ShopAgain can help you achieve similar results.
"I'm not one for fancy marketing lingo, but I know what works. ShopAgain's email marketing automation software works. We've seen an 81.75% increase in email revenue, a 73% increase in abandoned cart recovery, and a 15.71% increase in average order value. That's the kind of results I like."